HRS’ AI & Data Attributes Now Integrated into Concur Travel, Elevating Corporate Hotel Programs via End-to-End Optimization

HRS is the First Hotel-Focused Technology Provider to be Fully Certified on SAP Concur’s Hotel Connector

Cologne, Germany – 30 July 2024 – HRS, the leading global corporate lodging and payment technology platform, announced that it is the first hotel-focused technology provider to have its broad range of features certified in the new Concur Travel’s Hotel Connector. This integration unlocks newfound gains for multinational corporate hotel programs. SAP Concur customers can now access an unrivaled combination of AI-infused functionalities that continually optimize performance and expedite the booking experience for travelers and travel managers, delivering the ideal set of hotel options at the top of every shopping list.

SAP Concur and HRS are longstanding partners in driving value for mutual customers. Many of HRS’ largest clients use SAP Concur solutions today and can take steps to use SAP Concur’s new Hotel Connector over the second half of 2024.

A Broad Range of Automated Enhancements Serving Managers & Business Travelers

The integration of HRS’ Lodging-as-a-Service automation into the new Concur Travel supports mutual clients in multiple ways. Highlights include:

• HRS’ holistic approach – leveraging AI-powered technology end-to-end to cover procurement, booking and payment – gives corporate hotel program leaders unmatched transparency across every element of a hotel booking, enabling real-time tracking of trends and exposing savings and performance opportunities in an expedited manner.
• Working in concert with the new Concur Travel enhanced booking interface via secure APIs, HRS’ AI-infused procurement and shopping technology facilitates automated, streamlined options for travelers. The resulting point-of-sale displays are aligned with defined corporate priorities, helping drive use of preferred hotels on a global scale.
• Programs and corporate travelers using the new Concur Travel now gain from HRS’ advanced multi-sourcing capabilities. Travelers shopping for hotels now have greater visibility into negotiated properties while HRS handles deduplication and content normalization across all appropriate options as a true single-source provider. HRS content includes GDS hotels along with an unmatched collection of chain-direct, independent and non-GDS properties.
• SAP Concur users can also take advantage of the seamless integration of HRS’ payment solution. HRS’ technology enables a hands-off payment and expense experience for travelers. Finance and accounting teams gain from digitally enhanced invoices that are 100 percent compliant and enriched with Level-3 data that maximizes itemization and VAT reclaim potential.
• HRS now presents the widest range of business travel-ready hotels worldwide, with more structured and filterable content with noteworthy amenities including EV charging and property location safety.
• Corporations taking steps to make their lodging programs more sustainable can now access the full range of features included in HRS’ groundbreaking and ISO-certified Green Stay Initiative. This award-winning automation helps companies reduce and remove actual property-level carbon emissions, while also delivering auditable, detailed reporting on each individual hotel considered for use by a company’s procurement leaders.
• Travelers worldwide now benefit from end-to-end inclusion of loyalty program numbers and data, with data verified across the lifecycle of the booking, from initial itinerary build to check-out.

In the second half of 2024, HRS and SAP Concur are coordinating with mutual customers to drive a seamless conversion to the new Concur Travel. Bookers will experience no changes in their login process or search functionality, ensuring a smooth transition. Bookings and itineraries are fully loyalty-enabled and optimized for easy check-in experiences. HRS will ensure that the right hotel content, complete with enhanced details as requested by hotel program leaders, is available throughout the new Concur Travel solution. 

“SAP Concur and HRS are aligned in our core belief that the integration of modern technologies – ‘under the hood’ of managed travel programs – will be vital as companies adapt to the rapidly changing, complex hotel ecosystem,” said Martin Biermann, Chief Product Officer for HRS. “Our AI functionality, working in concert with the new Concur Travel and its Hotel Connector functionality, promises next-level performance for our mutual clients in the months and years ahead.”

About HRS 

HRS is a global technology company focused on leveraging Artificial Intelligence to create fully digital lodging experiences for corporations and their travelers. The company’s platform-based solutions are reinventing end-to-end travel management and the traveler experience for transient, meetings and workforce segments for Fortune 500 companies worldwide. HRS’ award-winning Green Stay Initiative enables hotels to showcase their sustainable attributes while helping companies on their quest towards NetZero travel. HRS has an unsurpassed network of ecosystem relationships, with secure API integrations to hotel suppliers, digital payment facilitators and booking solutions. More information at www.hrs.com hand on LinkedIn.