Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Sheraton Grand Chicago Riverwalk

City center 1.00 km Train station 2.00 km
Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Sheraton Grand Chicago Riverwalk
Hotel Sheraton Grand Chicago Riverwalk
Hotel Sheraton Grand Chicago Riverwalk
Hotel Sheraton Grand Chicago Riverwalk
Hotel Sheraton Grand Chicago Riverwalk
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Important information

Style of hotel and ambience

Overlooking the lake, river and downtown cityscape, Sheraton Grand Chicago offers stylishly appointed accommodations, distinctive dining, a bar, pool, fitness center and 125,000 square feet of event space for meetings, weddings and social affairs. Located in the heart of the River North district, Sheraton Grand Chicago Riverwalk is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed accommodations enhanced by contemporary essentials like the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and Chicago cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Take advantage of 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Wind down a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our Riverwalk hotel is the perfect home base for your visit to downtown Chicago.

Location of the hotel

The Sheraton Grand Chicago hotel offers you a convenient starting point for exploring the city. You will reside by the river, only about 1 mile from the Navy Pier, and have only a few minutes' walk to Michigan Avenue. Lincoln Park and the Shedd Aquarium are also within walking distance.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 16:00
Check-Out: 12:00

Accepted payment methods

The following credit cards are accepted by Hotel Sheraton Grand Chicago Riverwalk:

Mastercard Visa American Express Japan Credit Bureau

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Automatic emergency wake-up alarm
  • Indoor swimming pool:
  • Outdoor swimming pool:
  • Fitness centre:
  • Café/Bistro
  • Hotel bar

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • TV remote control
  • Radio
  • Cable TV
  • Voicemail
  • Pay TV
  • Telephone in the bathroom
  • Fax
  • Bathroom with shower
  • Bathroom with bathtub
  • Room safe
  • Minibar
  • Make-up mirror
  • Desk
  • Hairdryer
  • Bathrobes
  • Centrally controlled air conditioning
  • Temperature controls:
  • Microwave
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Shoe-polishing machine
  • Laundry service
  • Classic concierge service
  • Express check-out
  • Business Center
  • Store/Mini supermarket
  • Pets permitted:
  • Vending machine for beverages
  • Ice machine
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • Conference facilities for up to 43 people

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Hotel Sheraton Grand Chicago Riverwalk

Hotel Sheraton Grand Chicago Riverwalk: Location and distance

City center : 1.00 km - Chicago

Train station : 2.00 km - Grand/State CTA Station

Frequently asked questions about Hotel Sheraton Grand Chicago Riverwalk

Does Hotel Sheraton Grand Chicago Riverwalk offer parking spaces for guests?

Guests of the Hotel Sheraton Grand Chicago Riverwalk can use the following parking options.
  • Hotel-owned car park

Can I have breakfast in Hotel Sheraton Grand Chicago Riverwalk?

Unfortunately the Hotel Sheraton Grand Chicago Riverwalk does not offer breakfast for guests.

How far is the nearest train station?

The next station is 2 km away from the accommodation.

What are the advantages of booking the Hotel Sheraton Grand Chicago Riverwalk via HRS?

HRS customers receive the following benefits when they book the Hotel Sheraton Grand Chicago Riverwalk:
.

Is there a restaurant in the Hotel Sheraton Grand Chicago Riverwalk?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Sheraton Grand Chicago Riverwalk is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Sheraton Grand Chicago Riverwalk are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Sheraton Grand Chicago Riverwalk free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel Sheraton Grand Chicago Riverwalk?

You can pay at the hotel with the following means of payment:
  • Mastercard
  • Visa
  • Discover
  • American Express
  • Japan Credit Bureau
  • Diners Club

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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