MEININGER Hotel Amsterdam Amstel

05.08.24

7.4 Good

Negative Room equipment very basic - but somehow still okay Comment from the hotel
We are sorry to note that you were not totally satisfied with your stay at MEININGER Amsterdam. Our concept is indeed being a mixture of a hotel and hostel - combining the best from both. As we offer both private rooms and dormitories, we attract a broad range of guests, from groups, families to backpackers. The facilities are basic and the atmosphere is informal. We understand that not everybody likes our concept. Even though, we do hope that you still enjoyed your time in Amsterdam and we would be happy to welcome you back again in Amsterdam.

De V.

13.06.24

5.6 Sufficient

Positive Friendly staff. Comment from the hotel
Dear De V., Thank you for your feedback. We are glad you were impressed with our reception team. We are passionate about what we do. However, we sincerely apologize for the inconvenience you experienced. Cleanliness and quality of service are our top priority. We will make sure that your concerns are taken seriously. Kind regards, MEININGER Hotel Amsterdam Amstel. Negative Room not clean. Desk had sticky surface.
No seat in the room. You have to sit on small table was the comment of the staff. Comment from the hotel
Dear De V., Thank you for your feedback. We are glad you were impressed with our reception team. We are passionate about what we do. However, we sincerely apologize for the inconvenience you experienced. Cleanliness and quality of service are our top priority. We will make sure that your concerns are taken seriously. Kind regards, MEININGER Hotel Amsterdam Amstel.

Romanidis D.

14.04.24

2.5 Appealing

Negative Very bad hotel,poor breakfast,uncomfortable bed,room like in hostel. Comment from the hotel
Dear Romanidis, We are sorry to note that you were not totally satisfied with your stay at MEININGER Amsterdam. Our concept is indeed being a mixture of a hotel and hostel - combining the best from both. As we offer both private rooms and dormitories, we attract a broad range of guests, from groups, families to backpackers. The facilities are basic and the atmosphere is informal. We understand that not everybody likes our concept. Even though, we do hope that you still enjoyed your time in Amsterdam and we would be happy to welcome you back again in Amsterdam.

Ul H.

12.02.24

2.2 Appealing

Positive Close to the metro station Comment from the hotel
Dear Ul H., Thank you for taking the time to share your feedback with us. We appreciate your positive comment about our hotel's proximity to the metro station. We are sorry to hear about the cleanliness issues you encountered during your stay. Please rest assured that we have taken note of your feedback regarding the spilled juice and hair on the table. We apologize for any inconvenience caused and will make sure to address this matter with our housekeeping team. We also apologize for the inconvenience caused by the clogged sink in your toilet. It is unfortunate that the issue was not resolved during your stay. Your feedback has been passed on to our facilities team for further investigation and improvement. We understand that the presence of four beds in the room may have reduced the available space. We appreciate your understanding in this matter and will take your feedback into consideration for future improvements. Thank you once again for sharing your experience, and we hope Negative The room was not clean. There was spilled juice and hair on teh table from previous guests. I informed the reception and she even came to check it in room and promised to send someone for cleaning the next day but no one cleaned the room during the whole stay.
The sink in toilet was clogged. Asked the reception to get it fixed. They sent facility service who cleaned it and removed half a kilo of hair and dirt from sink. Not a pleasent site
Room had 4 beds (2 single and 2 bunk beds). This reduced the space significantly in the room as there was no sofa in the room. Comment from the hotel
Dear Ul H., Thank you for taking the time to share your feedback with us. We appreciate your positive comment about our hotel's proximity to the metro station. We are sorry to hear about the cleanliness issues you encountered during your stay. Please rest assured that we have taken note of your feedback regarding the spilled juice and hair on the table. We apologize for any inconvenience caused and will make sure to address this matter with our housekeeping team. We also apologize for the inconvenience caused by the clogged sink in your toilet. It is unfortunate that the issue was not resolved during your stay. Your feedback has been passed on to our facilities team for further investigation and improvement. We understand that the presence of four beds in the room may have reduced the available space. We appreciate your understanding in this matter and will take your feedback into consideration for future improvements. Thank you once again for sharing your experience, and we hope